Ritual Confessions

March 20, 2008

Trying day

Filed under: Uncategorized — elissakaren @ 4:38 am

Getting Charlotte dressed in the morning is one of the more considerable chores of the day. Each dressing session is like a gentle little wrestling match, where she’s squirming and trying to escape, and I’m trying to thread her limbs through several layers of clothing: usually stockings, pants, shirt, cardigan, and finally shoes. No sooner had I accomplished said task this morning than she needed a change. So the entire lower half of the ensemble needed to come off, only to be tugged back on again. But it was one of her cuter outfits and at least she looked like a little doll. Then downstairs, in her high chair, protective bib notwithstanding, she poured an entire glass of chocolate milk all over herself. Soaking and staining every stitch she had on. So this is how it’s going to be, I thought, today.

And the day made good on its threat. I won’t list all the whiny, petty details… just describe the highlight of the afternoon, which was a shrieking fight with Regence Blue Cross Blue Shield over the phone about whether someone insured under their umbrella through Oregon Medical Insurance Pool, who has since moved to Vancouver and necessarily needed to migrate to a Washington branch of the plan, is considered to have a pre-existing condition coming into the new plan if she became pregnant during the interim. When they told me the answer was yes, and that there would be a nine month waiting period before the new plan would become effective, I became wild with rage. I have never heard of anything so unfair… don’t you see how unfair this is? How can you even consider screwing me this way? This is sheer evil…

I don’t know whether I was particularly convincing, whether I drove them to double-check their own policy, or whether — as with so many monolithic bureaucracies — you merely get what you fight for more than 95% of the time, but after a while, they retracted their stance, and I crawled to my spot on the floor for a catnap, wrung out like a rag.

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3 Comments »

  1. I think it’s the latter of the two. I’m glad you fought them on it. You earned your nap!

    Comment by Corina — March 20, 2008 @ 8:32 am

  2. This reminds me of why I should never work for someplace like BCBS … these days, I just hang up on screaming clients. 🙂

    Comment by davidrochester — March 20, 2008 @ 2:06 pm

  3. I’m glad you stood up for yourself, and more glad you got your way.

    Comment by Shawn W — March 21, 2008 @ 4:38 am


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